HOW TO ORDER A REPEAT PRESCRIPTION

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You can now book appointments and make repeat prescription requests by using The Waiting Room.

Please Note: You will need to have an account created for you by Practice staff.

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Please click here to download a guide on using The Waiting Room

 

Request your Prescription

This service allows you to request your repeat prescription online. This saves you having to come into the surgery to drop off your repeat request.

 

48 HOUR PRESCRIPTION TURNOVER

As a practice we are committed to sharing your feedback and it has been brought to the attention of the GP’s that there is an increasing demand on our Repeat Prescription Service.

Please may we kindly remind patients to allow 2 working days (not including weekends or bank holidays) to process a repeat prescription request. Requests made after 4pm on a Friday will not be available for collection from the Dispensary or chosen Pharmacy until the following Wednesday.

Unfortunately when this isn’t followed it takes time away from preparing your prescription, as the Dispenser then has to explain the process to you – please help us to help you.

If you require medication urgently and cannot wait for 2 working days then please ask to speak to a Doctor.

We appreciate that this may sometimes cause inconvenience but it is necessary in order to allow the Doctor time to review your medication and to add any reminders for tests or appointments. It also allows time for the Dispensary or Pharmacy to order medication that may not be readily available at the time of ordering