Welcome to Yealm Medical Centre
All of us here at the Practice would like to warmly welcome you to our web site. We have spent a long time behind the scenes, planning and implementing this web site, and we hope that it proves useful to you, our patients.
All Patients are allocated an Accountable GP
You may be aware that practices are required to provide all their patients' a named GP who will have overall responsibility for the care and support that our practice provides to them.
We will be communicating this information to you via a variety of methods. You may see this on your prescription tear off slip, you may be told during your next consultation, on our web-site, practice booklet or you may receive a text message.
Please note this is for information purposes only.
You may of course continue to consult with another doctor of your choice at any time, however for on-going problems we would advise that wherever possible you consult with the same GP.
48 HOUR PRESCRIPTION TURNOVER
As a practice we are committed to sharing your feedback and it has been brought to the attention of the GP’s that there is an increasing demand on our Repeat Prescription Service.
Please may we kindly remind patients to allow 2 working days (not including weekends or bank holidays) to process a repeat prescription request. Requests made after 4pm on a Friday will not be available for collection from the Dispensary or chosen Pharmacy until the following Wednesday.
Unfortunately when this isn’t followed it takes time away from preparing your prescription, as the Dispenser then has to explain the process to you – please help us to help you.
We appreciate that this may sometimes cause inconvenience but it is necessary in order to allow the Doctor time to review your medication and to add any reminders for tests or appointments. It also allows time for the Dispensary or Pharmacy to order medication that may not be readily available at the time of ordering.
If you require medication urgently and cannot wait for 2 working days then please ask to speak to a Doctor.
We appreciate your understanding and patience.
Drs Thom, Hirst, Davies, Cooper & Morrison
GP Survey Report
Please take a moment to see how we are doing. Click here to download the survey report.
Medical Research at Yealm Medical Centre
Yealm Medical Centre is proud to be involved in medical research in Primary Care.
We are part of the National Institute for Health Research Clinical Research Network for the South West Peninsula- it is funded by the Department of Health to promote and organise research studies in health.
Its aim is to improve the care for all patients by obtaining evidence for better prevention, diagnosis and treatment of diseases in Primary Care and Yealm Medical Centre is actively involved in recruiting for a number of studies that run concurrently.
You may be asked to take part in this research. Whilst we will encourage you to do so, you will not be put under any obligation to take part. We understand that you might not want to participate in research and want to reassure you that by not doing so will not affect the usual high standard of care that we will continue to provide for you.
Drs Thom, Hirst, Davies, Cooper and Morrison
Practice Opening Hours
Friends & Family Test
Our friends and family test has started and is available for completion in the practice and via our text messaging service.
Patient Feedback for July 2015:
First class surgery. All doctors and staff are excellent. We are very lucky to have such a wonderful service in our area.
Very accommodating, I phoned 5mins after missing appointment to apologise & see if they could still see me, which they did. Thanks!!
I had to wait 10 weeks for treatment.
Yeah the lady I seen today was brilliant. Made me feel very relaxed would highly recommend her.
Excellent care from Yealm Medical Centre.
Quick friendly and effective service at reception followed by a doctors consultation during which I am listened to with a genuine interest in any problem I may bring forward, with any treatment explained and effectively carried out.
Don't use it much takes far too long to get an appointment.
To express my appreciation of the wonderful service.
We feel very lucky to have the health facilities available to us that we have in the village.
I don't know how they will cope with all the new houses.
Very efficient and pleasant. Thank you.
Friendly, personal service. Staff willing to listen.